Terms of Use

Here you will find all the useful information about the operation of the electronic service system. Terrain Metrics wants you to know in a direct, simple and clear way the terms of use of our electronic system. Respect for your personal data is above all our moral obligation and not only legal and is in full compliance with the requirements of the General Regulation of Personal Data Protection, known as GDPR and Greek and European legislation.


The Terms and Conditions of Use of this website and the Privacy Policy of its users describe:

  1. The process of collecting the personal data of the users of the website – customers of the electronic service system services.terrainmetrics.gr
  2. The use of this data by services.terrainmetrics.gr and the terms of use of this website

A user of our website is considered anyone who visits it in order to purchase the service provided in it, in the electronic system of  services.terrainmetrics.gr as well as the one who browses the website as a visitor.

Customers of the electronic service system services.terrainmetrics.gr, are characterized those who proceed to registration in order to complete the purchase of a service, as well as those who proceed to purchase without registration, as “visitors”.

Procedurally, those who proceed with registration, register as Customers through the option “New User and Registration” and / or “New Customer” of the initial website of the website and / or through the process of “Account Creation” and their respective acceptance by the electronic system services.terrainmetrics.gr.
The customer who has registered according to the above, using the unique combination of Customer Identification (username) and Customer Code (password) that he has chosen and declared, has the following possibilities:

  • To see the contents of his shopping cart (“My Cart”). The basket shows the services that the customer has selected. The Customer can purchase services, the review or change of which (deletion of items, change of quantities) is possible at any time until the completion of the purchase.
  • To complete his purchase and pay by choosing one of the payment options provided by the electronic service system.
  • To modify the Customer Details of his Account.

The customer, as well as the user of our website, from the moment he chooses to proceed to use the services of the electronic service system services.terrainmetrics.gr  unconditionally and fully accepts these Terms of Use and the Privacy Policy.

In order to be consistent in the daily developments of technology and to continuously upgrade the services provided by us, the electronic service system services.terrainmetrics.gr reserves the right to unilaterally modify these Terms of Use, with the sole obligation of their publication on the relevant site of its website. and without prior notice to its customers. Our choice is related exclusively to the fact of the immediacy in the adoption of improvement practices of the services of the electronic system of services.terrainmetrics.gr.

Description of Services

The electronic service system services.terrainmetrics.gr, is an electronic system, independent, with its own pricing policy and payment terms.

With each purchase, a profile of each user is created, which enables us to offer our services related to the customer’s purchase in the best possible way.

During the registration of the new user, the following data are collected: Name, Surname, Address, Postal Code, City-Area, Country, Telephone, e-mail and in case an invoice is requested, Company name, Activity, VAT.

Personal Data Privacy

The management and protection of personal data is governed by these terms and the relevant provisions of both Greek and Community and international law regarding the protection of the individual from the processing of personal data, as well as the Decisions of the Personal Data Protection Authority. Character, which we respect and adhere to. Any future change of the above regulatory framework will be subject to these terms of use.

The collection of personal information of our customers has as main purposes:

  • The smooth and efficient execution of customers’ transactions with the electronic service system
  • The recording of customer requirements regarding the services of the electronic service system

The electronic service system collects only those personal data that are absolutely necessary for the safe execution and proper execution of our customers’ orders and for the defined and legal purposes and are subjected to lawful and lawful processing in a manner compatible with these purposes. , as they comply with the principle of proportionality (Article 5 par. 1 of Regulation 679/2016 GDPR).

The collection of your personal data is carried out with your consent only and concerns exclusively the process of completing the operational purposes of this website and this electronic service system.

Services.terrainmetrics.gr will not disclose the Email address of a Customer or other personal data for advertising or other purposes of promotion and / or communication, only after his explicit consent in accordance with the conditions set by the GDPR.

Services.terrainmetrics.gr states that during the period of keeping these data – personal data and our electronic communication, it uses them legally, taking the necessary security measures and keeping their confidentiality. In particular, we take all appropriate and appropriate organizational and technical measures for data security and protection against accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access and any other form of unfair processing, such as e.g. classification of access to personal data, security of the premises where a physical file of personal data is kept, destruction of all documents containing personal data, so that it is not possible to extract any information.

However, services.terrainmetrics.gr does not guarantee the security of data transmitted through networks to the extent that their protection is not achieved by taking appropriate security measures imposed by law and is not responsible for any direct, indirect, positive, negative, material or not, damage that the user may have suffered from his access to the internet.

Whenever you choose through the online purchase process to disclose your email address or your mobile phone number, or any other personal data, you choose at the same time to provide and maintain your personal data by us.

We would like to know that services.terrainmetrics.gr  will never use your personal data for purposes other than those mentioned in this text. Your personal data for  services.terrainmetrics.gr is absolutely sacred and we wish to operate exclusively for your benefit and with respect for your individuality and freedom of choice.

Every user has the right to request access, correction or deletion of personal data or restriction of the processing of the data subject as well as the right to object to the processing and to report to a supervisory authority (as defined in Articles 13 to 20 of Regulation 679/2016 GDPR).

Each user can additionally request the portability (according to the possibility given to you by Regulation 2016/679 GDPR) of his personal data. For any exercise of your rights you can contact the controller, defined below.

Each user also has the right to withdraw his consent at any time by sending an email to the Personal Data Processing Officer (Article 2 of Law 2472/1997 and Article 7 of Regulation 679/2016 GDPR).

For any disputes that will arise between customers or between customers and third parties and are due to messages, data, data or information circulated through services.terrainmetrics.gr, the latter states that any removal of the telecommunications privacy of the customer is allowed only if and to the extent that services.terrainmetrics.gr is required to fulfill its obligation according to the current legislation.

It is expressly agreed that the above terms are governed by Greek Law, the decisions of the statutory bodies of the State that apply to the transactions of electronic communications as well as the relevant provisions in force at the time. It is hereby expressly agreed that any disputes arising from the application of these terms and the general use of the electronic service system, if not resolved amicably, fall within the jurisdiction of the Courts of Ioannina.

Automatically Recorded Information

The server (web server) of services.terrainmetrics.gr based on its construction specification and according to the valid ones accepted on the internet automatically records some information. The reasons for the recording are related to:

  • Early diagnosis and automatic problem solving
  • Collection of demographic information
  • Successful management of the services of the electronic service system

We use your IP address to help us diagnose problems with our Server and to manage the booking system. Your IP address is also used to collect general demographic information, which we use to analyze booking system traffic and generate reports. Finally, your IP address can also be used to help verify that you are the one you are claiming.


The website uses cookies to monitor the preferences of visitors and to be able to configure the websites in the best way. Cookies are small files that are stored on your hard drive. This makes navigation easier and increases the usability of a web page. Cookies can be used to find out if your computer has already visited our pages. Only the cookie on your computer is recognized. Of course you can also view our pages without the use of cookies. Most browsers accept cookies automatically. You can prevent cookies from being stored on your hard drive by selecting * Not accepting Cookies * in the Browser settings. You can find out more about these settings from the Browser manufacturer’s instructions. You can delete saved Cookies files at any time. When you do not use Cookies, you may be subject to operational restrictions on our updates.

For more information you can refer to the  Privacy Policy  page

Customer Obligations

The Customer of the electronic services system services.terrainmetrics.gr  is obliged to:

Not to use the website of the electronic service system for the execution of acts, which may result in the prosecution or the initiation of any civil or administrative proceedings against services.terrainmetrics.gr, for acts that are indicative but not exclusive described in the Penal Code, Special Penal Laws, Telecommunications Legislation, Personal Data Protection Legislation as well as the relevant provisions or directives of the European Union or the National Telecommunications Commission, the Personal Data Protection Authority and any other Public Authority and Service.

Do not violate any form of Copyright of third parties.
To strictly comply with the applicable terms of use of the electronic service system services.terrainmetrics.gr as well as the applicable regulations for the protection of personal data of its subscribers or visitors to its websites.

To provide complete and true personal information during the process of registering as a customer.

To update his personal registration details, so that they correspond at all times to his true personal details. In case of inaccuracy of the Customer’s registration data, the electronic services system services.terrainmetrics.gr has the right to immediately deactivate the customer’s account by informing him.

To keep secrets and not to reveal to third parties his unique identifier and password (username, password) in the services of services.terrainmetrics.gr. It is also obliged to IMMEDIATELY inform the electronic system of  services.terrainmetrics.gr, via email to the email address   [email protected], for any unauthorized use of its password and password. The electronic service system does not bear any responsibility for unauthorized use of the password and the identification name of its customers, if it has not been previously informed about it.

Confirm that he has logged out of his personal account at the end of each session.

To provide correct and true Payment and Delivery Information for the purchases made through the electronic service system.

According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic consumer dispute resolution is now provided through the Alternative Dispute Resolution (ADR) process throughout the European Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the single all-union platform for electronic dispute resolution (platform ADR).

Modifications of the Service

The electronic system for the provision of services.terrainmetrics.gr reserves the right to modify the services provided or to suspend the provision of these temporarily or permanently, with or without notice. In any case that the Customer uses the services of the electronic service system, it is considered that he has unreservedly accepted these terms of use and unreservedly recognizes that the electronic service system  services.terrainmetrics.gr is not responsible to the Customer for any modification, postponement or interruption of the service.

The electronic system for providing services.terrainmetrics.gr:

  • It is not responsible for any damage caused to the Customer by the exchange of information during the use of the services of the electronic service system resulting from loss or delay in receiving or not receiving or altering data.

Payment Methods

The payment of a purchase is made in the following ways:

  • PayPal
  • Payment at the office
  • Debit/Credit Card through Viva Wallet.

For more information you can refer to the Payment Methods page.

Receipt / Invoice

In the process of completing the purchase it is possible to decide if you want a receipt or invoice.

Payment Security

Payment security is not just an obligation for us. It is an end in itself. All online payments via PayPal are made on the online payment platform PayPal.

All online PayPal payments are protected by top-of-the-line online security (SSL) systems that guarantee a secure transaction environment.

Services.terrainmetrics.gr in addition to the fact that it uses the certified systems and is in direct contact with the cooperating banks, adopts the most modern certified online payment system.

Nodus Digital Agency